All Systems Operational
Store Locators Operational
90 days ago
99.96 % uptime
Today
Product Locators Operational
90 days ago
99.96 % uptime
Today
Buy it Locally / Carts / Transactions Operational
90 days ago
99.96 % uptime
Today
Locally.com Operational
90 days ago
99.96 % uptime
Today
Locally "Pages" Operational
90 days ago
99.96 % uptime
Today
Shop in Shop / Hosted Sites Operational
90 days ago
99.96 % uptime
Today
Same-day Delivery Operational
90 days ago
99.96 % uptime
Today
Inventory Ingestion Operational
90 days ago
99.83 % uptime
Today
Dealer Feed Ingestion Operational
90 days ago
99.55 % uptime
Today
API (v1) Operational
90 days ago
99.97 % uptime
Today
API (v2 / Switch) Operational
90 days ago
99.97 % uptime
Today
Brand & Retailer Analytics Operational
90 days ago
93.83 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 25, 2022

No incidents reported today.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Resolved - This incident has been resolved.
May 13, 15:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 15:27 UTC
Update - We are still working towards a complete resolution. Services which continue to be affected include:

* File uploads
* Automated inventory file ingestion
* Automated dealer file ingestion
* Product catalog file ingestion
* SFTP file sync
* Dropbox file sync

All other services are behaving normally. Thanks for your continued patience.

May 13, 13:57 UTC
Update - We are still working on a fix for the underlying issue. However, no customer/shopper facing properties are affected. Remaining issues are only with background processing.
May 13, 06:46 UTC
Identified - We have identified the cause of the issue and are working to restore services now. We'll update this incident report with more information shortly.
May 13, 06:24 UTC
Update - We are continuing to investigate this issue.
May 13, 05:50 UTC
Investigating - We are investigating a full site outage. We will report back with any status updates as they become available.
May 13, 05:50 UTC
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.