Issue with API v2 / Switch Reports
Incident Report for Locally
This incident has been resolved. Thanks again for your patience.
Posted Nov 15, 2020 - 18:14 UTC
Today’s reports are flowing to the API and file servers as expected. We will continue to monitor and will update this incident as soon as all reports have been generated. Thanks for your patience!
Posted Nov 15, 2020 - 17:12 UTC
We have applied a fix and are monitoring the recovery. We expect the full recovery to take several hours.
Posted Nov 14, 2020 - 14:53 UTC
We have identified the cause of the issue and are working on a fix. There is no ETA for completion yet. Please check here or subscribe for updates.
Posted Nov 14, 2020 - 13:52 UTC
We are currently investigating an issue with Switch Reports. Reports for 11/13/2020 are currently either incomplete or unavailable via API or file server (SFTP).
Posted Nov 14, 2020 - 13:31 UTC
This incident affected: API (v2 / Switch).