Increased latency on search endpoints

Incident Report for Locally

Resolved

This incident has been resolved.
Posted Aug 31, 2026 - 08:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2026 - 08:07 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 31, 2026 - 07:31 UTC

Identified

We have identified the issue and are working on a fix. In the meantime some customers using Storefronts sites and other product search surfaces continue to experience degraded performance.
Posted Aug 31, 2026 - 07:12 UTC

Update

We are continuing to investigate this issue.
Posted Aug 31, 2026 - 07:02 UTC

Investigating

We are currently investigating this issue.
Posted Aug 31, 2026 - 06:28 UTC
This incident affected: Locally.com, Locally "Pages", and Storefronts.