This incident has been resolved. We are still experiencing a slight delay with outbound communications but this should be resolved within 20-30 minutes.
Posted Oct 17, 2025 - 23:23 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 17, 2025 - 23:22 UTC
Update
A fix has been implemented and we expect services to be fully restored shortly.
Posted Oct 17, 2025 - 23:08 UTC
Update
Thanks for your continued patience. We are still working on a fix. We will post another update in 45 minutes.
Posted Oct 17, 2025 - 22:43 UTC
Identified
We have identified the cause of the outage and are working on a fix. We'll report back with an update in 20 minutes.
Posted Oct 17, 2025 - 22:21 UTC
Investigating
We are investigating a site-wide issue. Thanks for your patience while we investigate.
Posted Oct 17, 2025 - 21:56 UTC
This incident affected: Store Locators, Product Locators, Buy it Locally / Carts / Transactions, Locally.com, Locally "Pages", Hosted Domains & Sites / Locally Landing Pages, Same-day Delivery, Inventory Ingestion, API (v1), and API (v2 / Headless, Cart, ShopSense, and Marketing).