A fix has been implemented. We expect all data to be back to current status within 90 minutes.
Posted Feb 24, 2025 - 16:03 UTC
Update
We are still working to solve the dealer and inventory data ingestion issue. We will post another update within the next 90 minutes.
Posted Feb 24, 2025 - 14:48 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 24, 2025 - 14:15 UTC
Update
We are continuing to work on a fix. Until further notice, all automatically ingested or manually managed dealer list data will not be reflected on Locally web properties. Additionally, all ingested inventory data will not be reflected on any Locally web properties. Only (dealer and inventory) data that was ingested prior to 2 hours ago will be displayed.
Posted Feb 24, 2025 - 14:06 UTC
Identified
We have identified the cause of the issue but are working to restore services to 100% efficiency. We will update the status every 15 minutes until resolved. There is no ETA at this time. Thanks for your patience.
Posted Feb 24, 2025 - 13:44 UTC
Update
We are continuing to investigate the issue. Thanks for your patience!
Posted Feb 24, 2025 - 13:24 UTC
Investigating
We are currently investigating infrastructure issues which are causing problems with dealer feed/data ingestion and management. Please be patient as we work through this.
Posted Feb 24, 2025 - 13:10 UTC
This incident affected: Store Locators, Product Locators, Buy it Locally / Carts / Transactions, Locally.com, Locally "Pages", Hosted Domains & Sites / Locally Landing Pages, Same-day Delivery, Dealer Feed Ingestion, API (v1), and API (v2 / Headless, Cart and Marketing).