Site outage

Incident Report for Locally

Resolved

This incident has been resolved.

Posted Apr 29, 2026 - 17:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 29, 2026 - 16:57 UTC

Identified

The root cause has been identified.

Posted Apr 29, 2026 - 16:56 UTC

Update

We are continuing to investigate the root cause.

Posted Apr 29, 2026 - 16:55 UTC

Update

All services are now operational. Monitoring and conducting root cause analysis.

Posted Apr 29, 2026 - 16:54 UTC

Investigating

We are currently investigating this issue.

Posted Apr 29, 2026 - 16:35 UTC

This incident affected: Store Locators, Product Locators, Buy it Locally / Carts / Transactions, Locally.com, Locally "Pages", Hosted Domains & Sites / Locally Landing Pages, Same-day Delivery, Inventory Ingestion, Dealer Feed Ingestion, API (v1), API (v2 / Headless, Cart, ShopSense, and Marketing), and Brand & Retailer Analytics.